Integrative Pet Care

The Rehabilitation and Holistic Wellness Center

Home

What We Do

Our Services

Veterinary Acupuncture

Veterinary Chiropractic

Therapeutic Laser

Hydrotherapy

Therapeutic Exercise

Massage

Electrical Stimulation

Ultrasound

Behavior Consultation

Our Staff

Veterinarians

Animal Rehab Therapists

Training & Qualifications

Referring Veterinarians

Client Resources

About Us

Location & Hours

Boarding

Facilities

Press Room

Testimonials

Employment

Events

Links

Why IPC?

Frequently Asked Questions

Why would my pet need to come to IPC?

Integrative Pet Care is a specialty care veterinary center focusing on rehabilitation, holistic healing, exercise and wellness.  Much like humans and physical therapy, pets can benefit from rehabilitation to return to full function after surgery or an accident, treat an acute or chronic condition and prevent injury.  IPC provides post-surgical (and pre-surgical) rehabilitation for surgeries, injuries and conditions such as cruciate ligament repair (ACL), TPLO, FHO, luxating patella, wobblers, IVDD, arthritis, hip dysplasia, degenerative myleopathy and more.  Prevention of orthopedic and soft-tissue injuries is also an IPC focus, so many of the services we offer here can help your pet lose weight and get fit and healthy.

Why does my pet see an IPC veterinarian for an initial evaluation even though we already have a diagnosis (or just had surgery)?

After surgery, before surgery or after receiving a diagnosis, an initial evaluation at IPC is the next best step on your pet's road to optimum health.  Every pet is different when it comes to surgical recovery or handling a disabling disease.  The only way our veterinarians can 1) assume the significant responsibility for your pet's care while at IPC and 2) prescribe the best treatment plan customized to the very specific needs of your pet is to provide a thorough examination and review medical records.  The initial evaluation is also an opportunity for the veterinarian to talk to you about your pet's lifestyle, diet, home environment and the goals you have for your pet's health.

What can I expect during the initial evaluation?

During the initial evaluation the IPC veterinarian will obtain a detailed history of your pet.  In addition to discussing past veterinary care, any recent injuries, surgeries or ailments, the veterinarian will ask about your pet's diet, lifestyle, home environment, exercise, habits, behaviors and your goals for your pet's health.  The veterinarian will also examine the pet based on both traditional veterinary and eastern medical philosophies, review any records and/or x-rays provided and analyze gait and take measurements if appropriate.  The veterinarian will then discuss a specific treatment plan for your pet and possibly begin treatment that day if possible.  One of our Animal Rehab Therapists may also be a part of your initial evaluation appointment.

How can I best prepare for the initial evaluation?

Please contact your primary care or referring veterinarian at least one week prior to your appointment and ask them to fax your pet's most recent medical records that relate to the condition for which you are seeking care at IPC.  (You must personally authorize the release of your pet's records so our staff is unable to make this request on your behalf.)  Having the records in advance allows our doctors time to review your case and be fully prepared for your appointment. Please bring any x-rays, MRIs, ultrasounds or other visual diagnostics related to your pet's condition if applicable.  

Prior to your pet's initial evaluation we will email you a questionnaire to fill out and return (or see below to download).  This will allow our veterinarian to obtain all pertinent information prior to the evaluation leaving time in your appointment for questions, physical examination and other necessary evaluation.

Questionnaire for Holistic/TCVM Initial Evaluation

Questionnaire for Orthopedic/Rehabilitation Initial Evaluation

(please fill out and return to us via email)

Can IPC veterinarians answer questions about my pet or treatments over the phone before my first appointment at IPC?

At IPC we are committed to providing the best health care possible for your pet - that includes providing a thorough physical examination to determine the best course of action for your pet.  Not only is an initial physical examination good medicine, it's also the law.  The Illinois Veterinary Medicine and Surgery Practice Act requires a veterinarian to have sufficient knowledge of the pet by having recently seen and examined the pet before advising or prescribing regarding any health condition so IPC veterinarians are prohibited from consulting over the phone without first examining your pet.


Treatments & Modalities

Can I be present for my pet’s therapy?

Yes!  You are welcome to be in on all of your pet's therapies offering praise and encouragement.  (For your safety we cannot permit you to get into the underwater treadmill, the pool or go onto the pool deck during hydrotherapy sessions but you can be in the room next to the equipment.)  Occasionally some pets may perform their exercise or treatment better without mom or dad around so the therapist may ask you to wait in the reception area.  Please don't be offended!  We just want to make sure your pet gets the most out of every session.  We may also recommend that your pet stay with us for the day or for a period of time for rest in between treatments.  In those cases your pet can relax comfortably in one of our canine cabanas or quiet kennels. For more information click here.


Cancellation & Payment

What happens if I can't keep my appointment? 

If you need to cancel your appointment, we ask that you provide us with as much notice as you can and when possible, 24 hours notice.  When you provide enough notice we can then utilize our waiting list to help another pet during that time slot. Messages can be left on our voice mail if calling after hours.  Appointments canceled with less than 24 hours notice may be subject to a $50 cancellation fee.

What happens if I arrive late for my appointment?

Your appointment time is reserved exclusively for you and your pet (as is the person's who is scheduled immediately following your appointment.)   If you arrive late for your appointment, your pet's treatment will be shortened to meet the scheduled completion time unless time is available to enable an extension.  If you arrive more than 10 minutes late for your appointment, we may need to reschedule the appointment and you will be charged the $50 Cancellation Fee payable within 30 days.

What kinds of payment do you accept?

IPC accepts Visa, MasterCard, personal checks and cash.   Payment is due at the time the service is rendered.

Do you accept pet health insurance?

Many pet health insurance companies will reimburse you directly for some of the treatments provided at IPC.  To find out what is covered, your best bet is to contact your pet health insurance directly.



 
Some of our services:

  • Underwater Treadmill
  • Resistance Pool
  • Therapeutic Laser
  • Therapeutic Exercise
  • Therapeutic Massage
  • Electrical Stimulation
  • Fitness and Conditioning
  • Veterinary Acupuncture
  • Veterinary Chiropractic
  • Ultrasound Therapy
  • Custom Carts and Orthotics
  • Food Therapy Counseling
  • TCVM/ Holistic Evaluations
  • Complementary and Alternative Treatments


Home      Services       Staff      Client Resources      Location & Hours      About Us      Links    

All photographs are property of Integrative Pet Care.  Use without permission of Integrative Pet Care is strictly prohibited.
Copyright 2010 Integrative Pet Care, Inc.